Staff development event – Virtual Support

Staff development event – Virtual Support

VIRTUAL SUPPORT
A FREE staff development event exploring tools and technologies libraries are using to help support their users from a distance

Date
Thursday 22 January 2015

Timetable
9.30: Introduction
9.40: Lee Campbell – Ask ALAN: CAVC Learning and Skills Centre’s Live Chat Service
10.00: Lou Wallace – Virtual Chat Services at The University of South Wales
10.20: Mari Ann Hillier – VL @ Cardiff – Stepping on from WebH3lp to Bomgar
10.40 – 11.10: Break [coffee shop on ground floor of building]
11.10: Helen Blockwell – “Is there anybody there?” Implementing a library webchat service at Cardiff Met
11.30: Sally Brockway – Chasing the Sun – Virtual Enquiry at the RCN
11.50: Questions and Panel discussion
12.30: End

Location
Room 2.28, Bute Building, Cardiff University, Cathays Park
http://www.cardiff.ac.uk/estat/accessibilityinformation/cathayscampus/butebuilding/buteaccess.html

To book your place or for any enquiries, please contact Sally Earney, earneys@cardiff.ac.uk

Follow the event on Twitter using #CLICVS

“Open all hours – Research, Repositories, Publishing & Borrowing”

“Open all hours – Research, Repositories, Publishing & Borrowing”

Trevithick Building, Cardiff University on Thursday 24th July

Our “Open Access” event was a collection of news and discussions on community borrowing, freedom of information, repositories and research!

Presentations by Sonja Harkoenen (Cardiff University): “Implementing Open Access in a Research Institution – an Eye-opening Experience” and Lynette Summers (Cardiff Metropolitan University): “Open Access and the Role of Repositories” discussed how both Cardiff University and Cardiff Metropolitan University are addressing this important development in research and HE. Explaining the various OA terms of ‘Green’, ‘Gold’ and ‘Hybrid’, the use of a repository within HE institutions and working with academic staff and researchers.

Follow the links to access Cardiff Met’s repository DSpace, and Cardiff University’s ORCA (Online Research @Cardiff).

We also discussed the ‘opening up’ of HE libraries, the developments of opening the physical doors to online access of e-resources. The change in attitude of libraries, who are now engaging in projects to encourage and facilitate borrowing for their ‘external borrowers’. Julie Neenan (Cardiff Metropolitan University) presented: Cardiff Metropolitan’s Community Borrowing & Open Access scheme and Sally Earney (Cardiff University): “External Borrowers” No More: NewCommunity Memberships at Cardiff University”.

Follow the links for more information on Cardiff Met’s Community Borrowers and Walk-in Access schemes, and for Cardiff University’s Walk-in Access and Community Membership arrangements.

Our speakers [from left-right] Stephen Gregory; Sonja Haerkoenen; Julie Neenan; Lynette Summers & Sally Earney

To complete the spectrum of open access themes, Stephen Gregory (Welsh Government): “Open Access to Welsh Government Publications and Information” gave us an interesting insight into the work of Welsh Government and Freedom of Information requests, explaining the potential of the Publications Catalogue for useful reports, statistics and reviews.

Cardiff University have provided a number of useful articles and guides to Open Access on their website and check out our Storify of tweets to see some of the conversations from the day.
Open all hours – research, repositories, publishing & borrowing

Open all hours – research, repositories, publishing & borrowing

The next CLIC free staff development training event will be held on Thursday 24 July at Trevithick Building, Cardiff University.

The theme of the event is ‘Open Access’, and we will be looking at a number of examples of this, so there should be something for everyone, regardless of which sector of the library profession you work in.

Sonja Harkoenen (Cardiff University) and Lynette Summers (Cardiff Metropolitan University) will each give a presentation on the open access repositories at their respective institutions, and Julie Neenan will discuss Cardiff Met’s Community Borrowers Scheme.

We will also have brief introductions to Community Membership at Cardiff University, and open access Welsh Government publications.

The Open Access event will run from 9.30am until about 12.15ish. If you think you would like to attend please contact us via email – cliclibraries@gmail.com

Review of CLIC Summer TeachMeet 2013

Review of CLIC Summer TeachMeet 2013


CLIC held their first summer ‘Teachmeet’ at Cardiff University on 11th July. It was held in the rather grand wood-panelled Glamorgan Building Committee Rooms.  There were over 50 attendees from government, school, public libraries and HE and FE libraries which brought together a great mix of experience for discussion and networking. 
Rosie Jones (University of Manchester)
The afternoon began with a workshop by Rosie Jones from the University of Manchester who incorporated a wide range of interactive techniques into her presentation. Rosie was introduced as being a former member of the CILIP IL Group as well as a stalwart LILAC Committee member and also an impressively superfit person which showed in the energy that she brought to her presentation. There were a number of tables around the room each seating around 8 people and Rosie had the groups interacting within minutes of the start of her talk. The first activity in the groups was where each group was given a card with a number of objects on it and the group had to decide how they might use those objects in a student induction. For example one group had a stuffed rabbit toy, cups and envelopes and they had to devise a way to use these items to create an interactive game at induction. One suggestion was to make the rabbit a suit of armour from the cups and envelopes as a team building exercise! Many other surreal and creative solutions were forthcoming from the groups. 
Rosie then introduced 5 simple facilitation techniques: ‘Jigsaw’, ‘Redirecting Questions’, ‘Wait time’, ‘Think, Pair, Share’ and ‘Rounds’. All of these Rosie managed to demonstrate to the audience during her presentation.  Rosie also introduced the groups to voting with different coloured lolly sticks, a low-tech version of audience participation software. 
Rosie summed up her highly interactive presentation with a message to ‘practise what you preach’ i.e. put interactivity into different aspects of your work, e.g. using interactivity in meetings that you chair etc. 
Networking with Welsh cakes
After Rosie’s talk and a break for networking (with Welsh cakes and tea/coffee!), there were 2 Teachmeet rounds. In each round, each participant was able to hear 3 x 10 minute talks which meant by the end of the afternoon, each person had heard 6 talks, each giving unique tips about aspects of Information Literacy training. Those giving the talks had a very strict 10 minutes to get across their message. The variety of talks were excellent ranging from blogging, audience response technology, treasure hunts, ‘buzz groups’, using ‘apps’ for research and study, using post-it notes to facilitate group study, and card games to test students’ knowledge.  The standard of presentations was excellent. A vote was held at the end of the afternoon for the best presentation and this was won by Charity Dove of Cardiff University whose presentation style won the day with her effervescent and punchy presentation on “passion, possession and performance”. A close second was Sue House from the University of South Wales whose presentation involved using a can of coke to get students talking about search terms and how to combine them.
Charity Dove (CU) and Sue House (USW) with their prizes
Finally the afternoon was brought to a close by John Wright’s (University of South Wales) ‘groovy’ musical finale, a satirical song about the Learning Resource Centre (“for people who don’t like the word libraries”!) which John uses in library inductions with his students. 
All in all it was an excellent afternoon, which passed incredibly quickly and which undoubtedly will have sparked a whole host of ideas for enlivening Information Literacy training for all of those involved. 
Sally Earney
CLIC Summer TeachMeet – booking now open

CLIC Summer TeachMeet – booking now open

Why not start the summer on a high note by attending a lively but informative event which will help hone your teaching or presentation skills for the year ahead?
The CLIC Summer TeachMeet is an opportunity for all who train, present or teach to share ideas in a friendly and informal atmosphere. It is also a lot of fun! The TeachMeet format has swept the nation – however, this is the first full scale event of this kind held in Cardiff.
To start the afternoon, Manchester-based information literacy guru Rosie Jones (@RosieJHJones) presents her exciting workshop ‘Transform your training: interactive information literacy sessions’. This will be packed with simple and practical tips and tricks to enliven your training/teaching.
This will be followed by a selection of TeachMeet sessions, enabling attendees to learn from colleagues who have a practical teaching technique, tip or idea they want to share with you. The short presentations (5-10 minutes) will be delivered in small groups allowing maximum interaction in a friendly environment. 
The CLIC Summer TeachMeet will be held in the Glamorgan Building (Cardiff University), on Thursday 11 July 2013, 2.00pm – 4.45pm. For those attendees who would like to continue networking/socialising after the event, we are planning to head to the café bar in the Royal Welsh College of Music & Drama (just across the road from the Glamorgan Building) for a well-earned drink!
Please email Helen Bader (helen.bader@rwcmd.ac.uk) by 5pm on Thursday 4 July if you would like to attend. Places are limited and you are advised to book early.
We look forward to welcoming you to what promises to be a memorable and highly practical afternoon!

This event is sponsored by the CILIP Information Literacy Group